Agreeing with the "man, is information hard to get sometimes" issue. Some patients get to the basement within three nights of their arrival, while others struggle just to get basic information about the over-arching plot.

I've had three characters in the game forever, and getting the location of the basement entrance for the one I actually wanted to send there from the get-go (Edgar) was admittedly like pulling teeth at times, and he's only recently managed to get it. Scarecrow has known forever, but was never really all that interested in it until now because he wasn't really aware of most plot-related things going on- and being the fluffy marshmallow he is, a lot of characters aren't willing to share too much information with him at times. It's only because of the mission he went on that he's gotten into all that, since his investigations of other areas have turned up flat.

I guess it'd be nice to have more to do and find within the building that is plot-related for those who are exploring and still feeling it out. Not all of them know about the secret area, and it feels like so much of the other stuff is just kind of out there and not touched often because it doesn't seem to have much of a purpose.